My Airplane Fare

Privacy Policy

Privacy Policy - My Airplane Fare

Privacy Policy

Last updated: June 16, 2025. Your trust is important to us.

Introduction

My Airplane Fare ('we,' 'us,' or 'our'), a brand of Maasco Tech LLC and the owner and operator of myairplanefare.com, values your trust and is committed to being transparent about how we collect, use, and share your information. This Privacy Policy outlines our data practices for when you access or use any of our digital platforms, including our website (www.myairplanefare.com), or when you interact with us through other service channels such as our contact center (collectively, the "Services").

By accessing or using our Website or any other part of our Services, you agree to the terms outlined in this Privacy Policy and our Terms and Conditions.

Personal Information

Information We Collect

At My Airplane Fare, "Personal Information" refers to data that identifies you as an individual or can be used to identify you. This may include, but is not limited to:

  • Full name
  • Mailing address
  • Phone number
  • Email address
  • Credit/debit card details and payment information
  • Social media account identifiers
  • Passport number
  • Transportation-related identification (e.g., TSA Known Traveler Number)
  • Travel preferences and special requests (such as dietary needs or accessibility requirements)
  • Booking details (e.g., departure and destination locations)
  • Demographic details

If you provide information about someone else (such as a travel companion), you confirm that you have their consent to share that data with us and to allow us to use it as described in this Privacy Policy.

How We Collect Personal Information

We and our partners may gather personal information in a variety of ways, including:

  • Through our Services: Information you provide directly—like when booking travel, signing up for promotions, or submitting special requests—as well as data collected automatically during your use of the site.
  • Offline interactions: If you speak with our customer service team by phone or another offline method, we may collect information you share.
  • From third-party sources: This includes social media platforms, joint marketing partners, public databases, or other third parties, as permitted by law.

Analytics and Advertising Data

How We Collect Analytics and Advertising Data

At My Airplane Fare, we—and our trusted third-party partners—collect Analytics and Advertising Data in several ways to help us improve our services, personalize your experience, and deliver relevant content. This data may be collected through:

  • Your Browser or Device: We automatically collect technical information like your MAC address, device type, screen resolution, and browser version.
  • Your Use of Our Website: We log session data such as time of access, pages visited, and actions taken.
  • Cookies: We use cookies to recognize you and collect usage information. For more details, please refer to our Cookie Policy.
  • Pixel Tags and Similar Technologies: These help us track user activity, measure campaign effectiveness, and generate engagement statistics.
  • IP Address: Your IP address is automatically logged to analyze trends and derive your approximate location for security and personalization.
  • Physical Location: We may collect your device's location via GPS or Wi-Fi to offer location-based content. You can manage this in your device settings.
  • Aggregated Data: We may compile aggregated information that doesn’t personally identify you to understand usage patterns.

How We May Use Personal Information

At My Airplane Fare, we use the Personal Information we collect to provide a seamless, secure, and personalized travel experience. Our uses include:

  • Booking and Customer Service: To process bookings, handle payments, and communicate with you about your reservations.
  • Communication and Support: To respond to inquiries, send important updates, and manage subscriptions.
  • Personalization and Marketing: To provide relevant offers, tailor your experience, and send marketing messages where permitted.
  • Business Operations: For data analysis, fraud prevention, and to improve our products and services.
  • Legal and Compliance: To comply with laws, respond to legal requests, and enforce our terms.

How We May Disclose Personal Information

We may share your Personal Information with trusted third parties to provide and support our services, including:

  • Corporate Affiliates: Our parent company, subsidiaries, and other related entities.
  • Travel Service Providers: Airlines, hotels, and car rental agencies to fulfill your bookings.
  • Service Providers: Third parties who support our operations, such as payment processors, IT services, and marketing partners.
  • Legal and Security Requirements: To comply with legal obligations, prevent fraud, and protect our rights.

Security

At My Airplane Fare, we implement reasonable organizational, technical, and administrative safeguards to protect your Personal Information. However, no method of transmitting data over the internet can be completely secure. If you believe your interaction with us is no longer secure, please contact us immediately.

Your Choices and Rights

Opt-Out of Marketing Emails

You can stop receiving marketing emails from us by clicking the "unsubscribe" link in any promotional email or by contacting us directly. Please note that you will still receive essential transactional communications.

Accessing, Correcting, or Deleting Your Personal Information

If you wish to access, update, or delete your personal information, you can submit a request by emailing us at support@myairplanefare.com. We may need to verify your identity before proceeding.

Additional Information

  • Use by Minors: Our Services are not intended for individuals under the age of 18.
  • Sensitive Information: We ask that you do not submit sensitive Personal Information (e.g., health data, social insurance numbers) through our Services.
  • Updates to This Policy: This Privacy Policy may be updated periodically. The "Last updated" date at the top of this page indicates the latest revision.

Contacting Us

If you have any questions about this Privacy Policy or need assistance, you can reach us by phone or email:

Phone: 1(888) 801-1171

Email: support@myairplanefare.com

Mailing Address:
My Airplane Fare
2525 Xylon Ave S
Minneapolis, MN 55426, USA